NSUH Patient and Visitor Information


North Shore University Hospital
300 Community Dr.
Manhasset, NY 11030
(516) 562-0100

By Car (Westbound)
Take the Long Island Expressway (Route 495) to Exit 33. At first light, turn right onto Community Drive. The Hospital’s main entrance (Entrance 3) is approximately ½ mile down on the right-hand side.

By Car (Eastbound)
Take the Long Island Expressway (Rte. 495) to Exit 33. Turn left onto Community Drive (2nd left). The Hospital’s main entrance (Entrance 3) is approximately ½ mile down on the right-hand side.The hospital may also be reached via Northern Blvd. (Rte. 25A). Turn south off of Northern Blvd. onto Community Drive. The hospital’s main entrance (Entrance 3) is approximately ¾ mile down on the left-hand side.

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By Bus
MSBA bus routes N25, and during rush hour, N26, provide service to the hospital. For information and schedules on MSBA buses, call (516) 222-1000.

By Railroad
The hospital is a short cab ride away from Long Island Rail Road stations in Manhasset or Great Neck. For travel information, call the Railroad at (718) 217-LIRR, (516) 822-LIRR or (631) 231-LIRR

Digital Admitting Guide
View our interactive admitting guide before visiting the hospital.   

Surgical Waiting Room
The Surgical Waiting Room is located on the second floor of the Don Monti Memorial Pavilion. Your immediate family can wait there while you are in the Operating Room. There is a volunteer on service five days a week to notify your family when your surgery is complete and when you return to your room. Two family members may be allowed in the post-anesthesia care unit for a specified period of time at the discretion of your physician and the unit. Your family may call the surgical waiting room at (516) 562-8205 for an update on your surgical procedure.

Visiting Hours/Policies

Welcome to North Shore University Hospital. We are glad that you’re here to see one of our patients and want to make your visit as comfortable as possible for both you and the patient. Here are some guidelines that will make your visit helpful to your family member or friend: 

  • Visitors are welcome at any time during the patient’s stay
  • Visitors are also welcome to stay with a family member or friend when they are in the hospital’s Emergency Department, or are here for outpatient services or Ambulatory Surgery
  • Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, national origin, religion, sex, sexual orientation, gender identity or disability
  • Limits on visiting must be reasonable and based on the patient’s medical condition, and will be explained to the patient and to you
  • Reasons for restricting visitors may include, but are not limited to:
    • The patient requests restrictions or limitations
    • There are safety concerns, such as risk of infection
    • Visiting interferes with the care of other patients, including the need for their rest and/or privacy
    • An existing court order that restricts contact
    • Visitors are disruptive, threatening or violent
    • The patient is in a substance abuse/mental health treatment program that requires limited visiting

Visits from Children

  • Children are welcome to visit a family member, but those under the age of 16 should be supervised by a responsible adult during their visit
  • Young children are expected to stay with an adult who is responsible for supervising them to ensure a safe and restful environment for the patient, and any other patient(s) sharing their room
  • Younger children are not excluded by age, but supervising adults are encouraged to keep their visit brief

Thank you for supporting your loved one by visiting North Shore University Hospital.

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Last Update

August 14, 2012
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