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CEMS New York City 911

CEMS New York City 911

Participating in the Nation’s Busiest System

The Center for Emergency Medical Services operates 24 ambulances in the New York City EMS system, providing emergency care to the residents surrounding the Health System’s facilities in Queens, Manhattan and Staten Island.

Our units are dispatched by the NYC 911 emergency communications center and operate under the command and control of the Fire Department of New York (FDNY). The North Shore-LIJ Health System Center for Emergency Medical Services (CEMS) provides the equipment and staff as a service to the City of New York. The CEMS first contracted with FDNY in 1998, and has continued to expand its complement of ambulances over the years to better serve the residents of New York City.

By all accounts, the New York City EMS system, managed by FDNY is the busiest in the nation. More than 1 million calls are handled by FDNY EMS each year, with some single days exceeding 3,000 requests. Each month, the CEMS responds to over 7,000 of these requests and transports over 4,500 patients to hospitals throughout Metropolitan NY, which includes Manhattan, Queens. Staten Island, Bronx and Long Island.